The Mystery Shopper Program aims to evaluate the quality of customer service provided. The program helps enhance the customer experience by identifying strengths and areas for improvement in performance. It provides accurate and actionable feedback to develop employees’ skills and improve their overall efficiency within the organization. The program ensures an objective analysis of the custom...

يدور محتوي البرنامج عن اهم المبادئ الاساسيات التي تمكن الحاضرين من استخدام الحاسوب بطريقة فعالة وتصفح الانترنت بطريقة صحيحة كما يحتوي البرنامج علي فصل خاص بأهم البرامج التي يتم استخدامها بصورة يومية سواء في الدؤاسة او مهام العملشهادة IC3 (Internet and Computing Core Certification) هي شهادة دولية معترف بها تثبت الكفاءة في أساسيات الحوسبة والإنترنت. تشمل الشهادة ثلاث مجالات رئيسية هي الحوسبة الأساسية: تشمل معرفة أساسيات أجهزة الكمبيوتر، نظام التشغيل، ومهار...

This course offers a practical introduction to the world of e-commerce, designed for aspiring entrepreneurs, business owners, and professionals seeking to build a strong foundation in the online retail space. Participants will explore the essential terminology, evolution, and structure of the e-commerce ecosystem, and learn how to set up their own digital business from scratch. Through an in-depth comparison of business models — including online stores and marketplaces — s...

This course is designed to provide a comprehensive understanding of how to price products effectively in different market environments. It explores the fundamental principles of pricing, the internal and external factors that influence pricing decisions, and the psychological and strategic aspects of setting the right price. Participants will learn practical tools, real-world applications, and pricing models tailored for entrepreneurs, marketers, and sales professionals in both industrial and...

This specialized training program aims to equip participants with a comprehensive understanding of designing and operating green hospitals based on internationally and regionally recognized sustainability standards.The program covers global evaluation systems such as LEED, Green Star, and BREEAM, as well as local frameworks like Saaf and the Saudi Green Building Council.Participants will gain practical skills in registration, documentation, evaluation, and certification processes,...

A program that teaches us how to manage our lives after divorce, helping us avoid the psychological, social, and economic impacts that may affect the children.

• Definition of veterinary practice management, its key aspects, skills, and tools• Managing a veterinary clinic and understanding the roles and responsibilities of each staff member• Writing a business plan for a veterinary clinic• The seven principles of teamwork within the clinic• Managing personal conflicts within the clinic• Veterinary practice management software and understanding the pros and cons of each program• O...

This program offers a comprehensive and practical overview of ChatGPT, one of the most powerful language models developed by OpenAI. Through it, you will learn how this type of artificial intelligence works and how it can be effectively used in various fields such as education, content writing, customer service, and programming. The goal of the program is to enable participants to understand the fundamentals of how the model operates and to interact with it professionally—opening new ho...